HQN consultancy work

Service reviews and service charges

HQN can completely review current processes and charges made to tenants.

• Review of current charge estimates: we can prepare up-to-date estimates for all services where a charge is currently made to help identify the costs of each service, compared to what is charged
• Impact upon HRA: our analytical work assesses the impact of proposed changes to service charges upon the HRA, housing subsidy and rents
• De-pooling: we can provide advice and guidance on whether to de-pool service charges and any consequences
• Tenant rents: we can assess the rent rebate consequences of any new service charges
• Leasehold service charges: we can independently assess the validity of your admin charges and management fees.

Do your service charges stack up? Whether it’s tenants or leaseholders, supported housing or general needs, managing service charges is more demanding than ever.

For further information on how we can help, download our leaflet here.