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Stakeholder communications

Communicating effectively with stakeholders is a critical and growing area of work in the housing sector. Our hands-on support and advice to housing organisations throughout the country includes a wide range of ways to put your message across.

Drawing on their journalistic backgrounds, our team has devised and implemented strategies for housing organisations of all sizes. Their unique training sessions demonstrate how techniques for handling the media can be applied to all forms of stakeholder communication and marketing, both internal and external.

Our in-house workshops feature a menu of options which can be tailored to your needs, including:

  • Drawing up a strategic communications plan
  • Research and discussions with senior managers to identify priorities
  • Defining key target audiences
  • Creating necessary internal channels for external communications
  • Preparing senior managers, including board members, for interviews and external presentations
  • Developing corporate key messages
  • Presentation training for managers and board members
  • Media training for online, press and broadcast
  • Mentoring for public relations staff.

Who should attend?

Everyone who ever needs to communicate with stakeholders, from chief executives, senior and middle management teams to non-executives and tenants serving on boards.

Our trainers:

Our experienced team is led by journalists Kate Murray, housing policy specialist and until recently editor of Inside Housing, and John Fryer, formerly a correspondent with the BBC and The Sunday Times and now a public relations practitioner and media and presentation trainer.

HQN has a track record of helping organisations achieve real and lasting performance improvements. If you are interested in accessing this training package please contact us by emailing training@hqnetwork.co.uk

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