Are you planning for welfare reform?
The government’s welfare reform programme has been described as the biggest change to the welfare system for over 60 years. This course will explain how it affects your organisation’s rental income and your tenants, and help you to prepare for the changes.
This is a one-day course designed for social landlords who want to know how welfare reform and Universal Credit will affect their organisation and their tenants and what they need to do to get ready for these major changes.
The programme includes workshops which allow participants to explore the impact of welfare reform for their organisation and to identify what they need to do to plan and prepare for change.
What the course covers
- The wider implications of welfare reform, focusing on Universal Credit
- The impact of welfare reform on tenants
- How the changes will affect rental income
- What landlords need to do to manage the risks and plan for change
- Opportunities throughout the day for participants to raise their own welfare reform issues and to discuss solutions.
Who should attend?
All staff dealing with housing management, Housing Benefit, rent income/arrears, financial inclusion, homelessness, housing options, housing strategy/policy, lettings/allocations, resident or tenant involvement, including frontline staff, managers, heads of service and team leaders.
Board members and senior managers will also find this course useful for business planning.
Our trainer
Sue Beasor has worked in benefits for over 20 years and is an experienced trainer and consultant whose work includes delivering benefits and management training for local authority benefits services and social landlords, She is an HQN Associate and is the author of HQN’s Housing Benefit toolkit for social housing providers, and the RIEN (Rent and Income Excellence Network) quarterly HB newsletter. She has also written a number of HQN briefing papers and is a regular speaker at RIEN events.
HQN has a track record of helping organisations achieve real and lasting performance improvements. If you are interested in accessing this training package please contact us by emailing training@hqnetwork.co.uk
