Housing disrepair
Mistakes made in dealing with disrepair claims can cost housing providers thousands of pounds if claims are not handled properly. Often, cases can be allowed to drag on when all the landlord and their tenant really want is to get the work done.
On this course, we will look at the obligations on landlord and tenant, types of disrepair and how to identify them, and the risks of not dealing effectively with the issues.
Topics will include:
- The legal framework
- Your tenancy agreement
- Examples of disrepair
- Managing your case – complaint to resolution
- The Pre-Action Protocol
- Getting the work done – decanting tenants
- Defending the claim
- What if you ignore the complaint?
- Recent case law.
Topics will include:
- The landlord’s responsibilities
- How the tenancy agreement affects the case
- Identifying the types and causes of disrepair
- Getting the process right
- How to be able to defend your organisation
- Risks and penalties.
Who should attend?
Asset managers, estate managers, housing managers, tenancy managers, heads of housing, and neighbourhood managers.
Our trainers
Peter Whitehead is Managing Director of Whiteheads Solicitors and has wide-ranging experience in all aspects of the social housing field. In addition to his expertise in housing management law, Peter has delivered training to registered providers and their partners across the country for the last 20 years.
Paul Lloyd is a Director of Whiteheads Solicitors and an associate tutor at the University of Chester with wide-ranging experience of social housing and civil litigation work. In addition to his expertise in housing management law, Paul has delivered numerous courses on dealing with hate crime and domestic abuse.
Matthew Wilson is a solicitor at Whiteheads and has significant experience of dealing with all types of anti-social behaviour and landlord and tenancy work. In addition to his housing litigation practice, Matthew has expertise in disrepair claims and civil prosecutions.
HQN has a track record of helping organisations achieve real and lasting performance improvements.
HQN has a track record of helping organisations achieve real and lasting performance improvements. If you are interested in accessing this training package please contact us by emailing training@hqnetwork.co.uk
