Members only

The resource you are trying to view is restricted to network members. Please login to your MyHQN account to access this resource or contact [email protected] to enquire about becoming a member of this network.

Benefits of this membership…

  • Expert briefings
  • Discounted event and training places
  • Access to all six HQN hubs
  • Free job vacancy advertisements
  • Ask the members service
  • Free networking groups
  • Regular updates
  • Access to My HQN.

Topics included:

  • Governance and compliance
  • Legislative and regulatory changes
  • Value for money
  • Customer service
  • Service performance and KPIs
  • Leadership and development
  • Business transformation and culture change.

Strategic Network and Housing Management Network best practice group

Location: Best practice groups – Virtual
28 May 2024 – 10:30am – 1:00pm

More details  

Apprenticeships in social housing – what you need to know and do

Location: HQN event – Virtual
16 May 2024 – 10:30am – 1:30pm

More details  

Housing Quality Network news feed

News

Max Salsbury | Thursday, 16 May 2024 – 9:45

HA outlines plans to build 5,700 homes and achieve net zero carbon

A housing association has revealed plans to build and regenerate over 5,700 homes and achieve net zero carbon in its own operations. Orbit’s 2030 corporate strategy also outlines its ambitions to invest significantly in its … Read more


Please Login to like, comment and share this content

News

Max Salsbury | Thursday, 16 May 2024 – 8:40

Ombudsman: Housing association reviews nearly 4,000 cases

A housing association has undertaken a review of nearly 4,000 homes following a wider order from the Housing Ombudsman. The order for an independent review of policy and practice was made after the ombudsman made … Read more


Please Login to like, comment and share this content

News

Max Salsbury | Wednesday, 15 May 2024 – 10:05

Social landlord announces new CEO

A major social landlord has announced the appointment of a new chief executive. Mel Barrett will take over the reins at MTVH in early September, after a handover period from current CEO, Geeta Nanda OBE, … Read more


Please Login to like, comment and share this content

News

Max Salsbury | Wednesday, 15 May 2024 – 9:52

Majority of homeowners lack knowledge to choose heat pumps

A new survey has found that 59% of UK homeowners lack the information to confidently transition from traditional heating systems, such as gas boilers, to heat pumps and other renewable heating options. The Construction Industry … Read more


Please Login to like, comment and share this content

News

Max Salsbury | Tuesday, 14 May 2024 – 9:26

Housing Ombudsman highlights risks around landlord mergers

The Housing Ombudsman’s special investigation report into a housing association merger has found a “lack of ownership within the landlord’s complaint-handling culture”. The report says Southern Housing’s approach during the merger did not “extend sufficiently … Read more


Please Login to like, comment and share this content

News

Max Salsbury | Monday, 13 May 2024 – 16:39

Social landlord wins bid for government clean energy funding

A social landlord’s partnership with a net-zero technology specialist has led to a successful funding bid for a pioneering energy project. Flagship Group and Sero have secured funds through the government’s Community Energy Fund, a … Read more


Please Login to like, comment and share this content

News

Max Salsbury | Friday, 10 May 2024 – 16:12

Report highlights financial and rent payment challenges social housing tenants face

The ‘Holding on to home: tenant sustainment in social housing’ study team, which includes HQN, have published a new report which presents the findings of a survey of more than 1,200 social housing tenants across … Read more


Please Login to like, comment and share this content

News

Max Salsbury | Friday, 10 May 2024 – 15:03

Government scuppers third hydrogen town trial plan

The government has deferred plans for yet another hydrogen town trial, pushing the scheme back until at least after 2026. The move follows a similar decision to cancel plans to abandon hydrogen schemes in Redcar and … Read more


Please Login to like, comment and share this content

News

Max Salsbury | Friday, 10 May 2024 – 14:26

Government’s heat pump grant scheme changes come into effect

The government says that heat pumps will become cheaper and easier for families to install as proposed changes to the Boiler Upgrade Scheme came into effect this week. The revised scheme will see homeowners given … Read more


Please Login to like, comment and share this content

News

Max Salsbury | Thursday, 09 May 2024 – 15:16

A week in climate change, 9 May

Warm ocean fans, rejoice, for the world’s greatest bodies of H2O have managed to break temperature records every single day over the course of the last tumultuous year. Pretty soon, fish eaters will be able … Read more


Please Login to like, comment and share this content

News

Max Salsbury | Thursday, 09 May 2024 – 9:20

Housing Ombudsman appoints new 1,500-strong resident panel

The Housing Ombudsman has appointed a new resident panel, which will feature 1,500 residents from across the country sharing their views on complaints within social housing and how all of the sector, including the ombudsman … Read more


Please Login to like, comment and share this content

News

Max Salsbury | Wednesday, 08 May 2024 – 13:50

Innovation, resident engagement and fire safety prize open for entries

A £10,000 prize to fuel innovation, resident engagement and an increased focus on fire safety is open for entries. The Chartered Institute of Building’s (CIOB) inaugural Paul Dockerill Award celebrates Paul Dockerill FCIOB, who passed … Read more


Please Login to like, comment and share this content

News

Max Salsbury | Wednesday, 08 May 2024 – 11:31

What can be done about the dire state of local authority finances?

By Tim Brown, HQN associate  The stark reality was summed up in a report on ‘Financial Distress in Local Authorities’ by the House of Commons Levelling Up, Housing and Communities Committee in January 2024:[1] “It … Read more


Please Login to like, comment and share this content

News

Max Salsbury | Tuesday, 07 May 2024 – 14:36

Opinion: Blue badge spaces

By Nu McAdam If you’ve always been curious about how disabled people get around the country, for work or just to see family, stay with me. You’re going to want to hear about this. I’m … Read more


Please Login to like, comment and share this content

News

Max Salsbury | Tuesday, 07 May 2024 – 11:00

Burnham calls for suspension of Right to Buy and outlines plans to build 10,000 homes

Andy Burnham has called for a suspension of the Right to Buy scheme and outlined his intention to build 10,000 new homes across Greater Manchester. The newly re-elected Mayor of Manchester has said that the … Read more


Please Login to like, comment and share this content

News

Max Salsbury | Friday, 03 May 2024 – 13:38

Housing regulator publishes three-year strategy and work plans

The Scottish Housing Regulator has published its new three-year strategy and work plans for 2024/25. The regulator’s priorities will be to: Deliver its statutory functions: Monitoring, assessing and reporting regularly on the performance of social … Read more


Please Login to like, comment and share this content

News

Max Salsbury | Friday, 03 May 2024 – 9:16

Report calls for energy efficiency to be factored into social rents

Energy efficiency should be factored into the social rent formula, a new report has concluded. The Housing Forum, a cross-sector organisation that represents the entire housing supply chain, says that though social housing is currently the … Read more


Please Login to like, comment and share this content

News

Max Salsbury | Wednesday, 01 May 2024 – 16:49

New partnership to allow residents to top up energy credit

A new partnership will allow residents to use their cash and vouchers to top up their energy credit at thousands of locations across the country. Paypoint says its collaboration with data and insights company Switchee … Read more


Please Login to like, comment and share this content

News

Max Salsbury | Wednesday, 01 May 2024 – 14:49

Opinion: Mental Health Awareness Week 2024

By Jane Atherton The month of May has long been associated with marking mental health awareness campaigns and perhaps, more specifically, Mental Health Awareness Week. This year, Mental Health Awareness Week takes place from Monday … Read more


Please Login to like, comment and share this content

News

Max Salsbury | Tuesday, 30 Apr 2024 – 14:52

Councils to gain cheaper land to boost affordable housing supply

New government reforms have gifted councils across the country the ability to buy cheaper land to help build thousands more social and affordable homes. According to the government, councils will be able to buy land … Read more


Please Login to like, comment and share this content

News

Max Salsbury | Tuesday, 30 Apr 2024 – 12:04

Opinion: The RICS’ Residential Retrofit Standard – what are the implications for housing associations?

By Simon Walker, National Director, Public Sector, RICS In March, the RICS unveiled a new standard for residential retrofit work, marking a significant milestone in the drive towards more sustainable and energy-efficient housing and potentially … Read more


Please Login to like, comment and share this content

News

Max Salsbury | Tuesday, 30 Apr 2024 – 10:54

Government launches personal independence payment consultation

The government has launched a consultation on the personal independence payment (PIP), as it attempts to make the disability benefits system “fit for the future”. According to the government, the Modernising Support Green Paper will … Read more


Please Login to like, comment and share this content

HQN TV

Max Salsbury | Monday, 29 Apr 2024 – 9:02

First Things First episode 93


Please Login to like, comment and share this content

Job

HQN | Friday, 26 Apr 2024 – 13:12

Resident Scheme Manager

Palmer Court is a 35 unit sheltered housing scheme for residents over 55 capable of independent living and the manager will be expected to provide a service to the tenants to enable them to continue … Read more


Please Login to like, comment and share this content

News

Max Salsbury | Friday, 26 Apr 2024 – 9:48

15 recommendations for HA to tackle damp and mould failings after independent review

An independent review ordered by the Ombudsman into how housing association Orbit Group has handled damp and mould has made 15 recommendations to the social landlord. The review was independent of both the ombudsman and … Read more


Please Login to like, comment and share this content

News

Max Salsbury | Thursday, 25 Apr 2024 – 10:10

Renters (Reform) Bill passed but no end in sight for no-fault evictions

MPs yesterday voted to pass the government’s Renters (Reform) Bill, but it included a clause that means tenants will have to continue to wait for a ban on ‘no-fault’ Section 21 evictions. Though campaigners have … Read more


Please Login to like, comment and share this content

News

Max Salsbury | Wednesday, 24 Apr 2024 – 16:32

A week in climate change, 24 April

Would you like to know where the Scottish government’s flagship target of reducing greenhouse gas emissions by 75% by 2030 is? It’s in a ditch. They’ve ditched it. But why? Why this ditching? It’s too … Read more


Please Login to like, comment and share this content

News

Max Salsbury | Wednesday, 24 Apr 2024 – 14:44

Gove appoints new non-executive directors to Leasehold Advisory Service board

Boardroom

Michael Gove has announced the appointment of four new non-executive directors to the Leasehold Advisory Service’s (LEASE) board. The Secretary of State for Levelling Up, Housing and Communities has appointed Kim Caddy, Paula Higgins, Wendy … Read more


Please Login to like, comment and share this content

News

Max Salsbury | Tuesday, 23 Apr 2024 – 10:47

HA’s new partnership to offer free money management and energy advice

Housing association Orbit has entered into a new partnership with Citizens Advice Mid Mercia (CAMM) to offer customers free money management and energy advice. CAMM will support customers by providing debt and budgeting advice and … Read more


Please Login to like, comment and share this content

Job

Suzy Histon | Monday, 22 Apr 2024 – 15:02

Repairs Administrative Assistant

You will contribute to the overall smooth running of the Asset Management team by providing comprehensive, proactive and efficient administrative support whilst delivering a professional, customer-focused and high quality repairs management service. You will have … Read more


Please Login to like, comment and share this content

Apprenticeships in social housing – what you need to know and do

Location: HQN event – Virtual
16 May 2024 – 10:30am – 1:30pm

More details  

Annual reports – time to mark your homework

Location: HQN event – Virtual
23 May 2024 – 10:30am – 1:00pm

More details  

Strategic Network and Housing Management Network best practice group

Location: Best practice groups – Virtual
28 May 2024 – 10:30am – 1:00pm

More details  

The Competency and Conduct Standard workshop

Location: HQN event, Bitesize – Virtual
28 May 2024 – 12:30pm – 2:00pm

More details  

Anti-social behaviour: A practical guide to case management and effective outcomes

Public training – Live virtual
17 May 2024 – 10:00am – 1:30pm

More details  

ASB injunctions and possession claims in depth: When and how to use them

Public training – Live virtual
22 May 2024 – 10:00am – 4:00pm

More details  

Boards under the spotlight: Fit for purpose governance in the new regulatory world

Public training – Live virtual
22 May 2024 – 10:00am – 1:00pm

More details  

An introduction to consumer standards

Public training – Live virtual
30 May 2024 – 9:30am – 12:30pm

More details  


Housing Quality Network partners


Housing Quality Network

Please complete the form below and one of the networks team will be in-touch soon.